Terms & Conditions
Terms and Conditions
Vantage Leads
Effective Date: July 31, 2026Welcome to https://vantage-leads.com (the “Site”), operated by Vantage Leads (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, and your purchase or receipt of any leads, data, or related services we provide (collectively, the “Services”).
By accessing the Site, submitting any form, or purchasing or accepting delivery of any lead from us, you agree to be bound by these Terms. If any portion of these Terms is unacceptable to you, please do not use the Site or the Services.
1. Agreement and Future Updates
Your use of the Site indicates that you accept these Terms together with our Privacy Policy, which is available at https://vantage-leads.com/privacy-policy/. From time to time, we may revise these Terms. Updates will be posted on this page along with the new effective date. Continuing to use the Site or the Services after a revision means you accept the modified Terms.
2. Who May Use the Site
You must be at least 18 years old, or the age of majority in your jurisdiction, to access or use the Site. The Services are intended for businesses and business professionals. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and “you” refers to that entity.
When the Site requires you to submit information — such as completing a form to request pricing, availability, or lead delivery — you agree to provide accurate, current, and complete details, including a valid business name, contact person, telephone number, and email address. We may suspend or terminate your access if information is inaccurate, misleading, or otherwise in violation of these Terms.
3. Acceptable Use
You agree not to:
- Use the Site or the Services for any unlawful purpose or in violation of applicable law or regulation.
- Submit fraudulent, false, or misleading information through any form or feature.
- Disrupt, damage, or interfere with the Site’s normal operation, including through the use of viruses, bots, scraping tools, or excessive load.
- Attempt to gain unauthorized access to any portion of the Site, our systems, our delivery infrastructure, or the systems of our clients or vendors, including through reverse engineering or circumventing security.
- Harass, threaten, defame, or impersonate any other person or entity.
- Post or transmit spam, unsolicited marketing, chain messages, or commercial solicitations through the Site.
We reserve the right to terminate or restrict access for any user who violates these provisions.
4. Our Services
Vantage Leads is a lead generation company. We generate consumer inquiries in-house through our own media buying and owned properties, and we deliver those inquiries (“Leads”) in real time to businesses that purchase them (“Clients” or “you”). We serve verticals including roofing, solar, windows, doors, bath and kitchen remodeling, HVAC, gutters, siding, long distance moving, real estate cash offers, and mortgage and refinance, along with custom verticals arranged by agreement.
Unless we agree otherwise in writing, each Lead is sold on an exclusive basis to a single purchasing Client and is delivered to the destination you designate, such as a CRM endpoint, email address, or SMS number. Delivery targets, verticals, geographies, volumes, and filters are set by the ordering arrangement between you and us.
We are not a party to any agreement, transaction, or dispute between you and any consumer whose information is delivered to you as a Lead. We do not perform, supervise, warrant, or take responsibility for any home improvement, financial, real estate, moving, or other service that you or any third party may provide to a consumer.
5. Pricing, Orders, and Payment
Lead pricing is quoted per Lead and varies by vertical, geography, and filter criteria. Prices published on the Site are indicative and may change; the price that applies to you is the price confirmed in your order, quote, insertion order, or written agreement with us.
Unless otherwise agreed in writing:
- Amounts are stated in U.S. dollars and are exclusive of any applicable taxes, which are your responsibility.
- Invoices are due on receipt, and prepaid balances are drawn down as Leads are delivered.
- You authorize us to charge the payment method you provide for all Leads delivered and all amounts due under your order.
- Past due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and you are responsible for reasonable costs of collection, including attorneys’ fees.
- We may pause or stop Lead delivery, suspend your account, or terminate your order if any amount is past due.
Except as expressly provided in the Lead Credits section below, all payments are non-refundable, and you agree not to initiate a chargeback or payment dispute for Leads that were delivered in accordance with your order.
6. Lead Credits and Disputes
We want you to receive usable Leads. If a delivered Lead is invalid, you may request a credit within seven (7) calendar days of delivery by emailing info@vantage-leads.com with the Lead identifier and the reason for the request. A Lead may qualify for credit if it contains a disconnected or clearly fabricated telephone number, is a duplicate of a Lead previously delivered to you within the applicable window, falls outside the geography or filter criteria you ordered, or is not the type of inquiry you ordered.
A Lead does not qualify for credit merely because the consumer did not answer, did not respond, declined an appointment, did not purchase, was not qualified financially, chose a competitor, changed their mind, or produced an outcome you consider unsatisfactory. Credits are issued at our reasonable discretion as account credit toward future Leads and are the sole and exclusive remedy for Lead quality issues. Requests submitted after the seven (7) day window are waived.
7. No Guarantee of Results
You acknowledge that lead generation does not guarantee sales. We do not guarantee any specific volume, delivery pace, contact rate, answer rate, appointment rate, close rate, conversion rate, return on ad spend, revenue, or any other outcome. Any figures, examples, averages, or case results referenced on the Site or in our communications are illustrative only and are not a promise of your results, which depend on your own pricing, staffing, speed to contact, sales process, market, and other factors outside our control.
8. Your Compliance Obligations
You are solely responsible for how you contact and handle consumers whose information is delivered to you. You represent, warrant, and agree that you will, at your own expense, comply with all laws applicable to your outreach and your business, including without limitation the Telephone Consumer Protection Act (TCPA) and its implementing regulations, federal and state Do Not Call requirements, state telemarketing and mini-TCPA statutes, calling time and quiet hour restrictions, call recording and two-party consent laws, the CAN-SPAM Act, the Telemarketing Sales Rule, the Fair Credit Reporting Act where applicable, applicable privacy laws including the CCPA and CPRA, and all licensing, bonding, insurance, and contractor regulations governing the services you sell.
You further agree that you will:
- Maintain your own internal Do Not Call list and honor all opt-out, STOP, and revocation requests promptly.
- Not use an automatic telephone dialing system, artificial or prerecorded voice, or text message in any manner that exceeds the scope of the consent obtained, and not rely on us to supply consent you have not independently verified as adequate for your intended use.
- Not use any Lead for any purpose other than contacting that consumer about the goods or services relating to the inquiry they submitted.
- Maintain reasonable administrative, technical, and physical safeguards for the consumer data you receive, and handle it in accordance with your own posted privacy policy.
We may provide consent language, timestamps, IP addresses, or other lead detail as a record of the consumer’s submission. That information is provided as-is for your records. You remain responsible for making your own determination as to the sufficiency of consent for your intended contact methods, and for consulting your own counsel.
9. Restrictions on Use of Leads
Leads are licensed to you for your own internal business use only. Unless we agree otherwise in writing, you may not resell, re-broker, syndicate, trade, share, rent, transfer, or otherwise distribute any Lead or any consumer data contained in a Lead to any third party, including affiliates, partners, or other buyers. You may not append, enrich, aggregate, or combine Lead data into a marketing list or database offered to others, and you may not use Lead data to build a competing lead product.
Where we sell a Lead on an exclusive basis, that exclusivity runs to you as the purchasing Client and does not extend to any third party to whom you improperly transfer the Lead. Unauthorized redistribution is a material breach of these Terms and may result in immediate suspension of delivery, termination, and liability for damages.
10. Consumer Inquiries and Privacy
Consumers who submit inquiries through our owned properties are informed that their information will be shared with one or more businesses that can assist with their request. Our collection and use of consumer information is described in our Privacy Policy. If you are a consumer seeking to exercise a privacy right, including a request to access, delete, correct, or opt out of the sale or sharing of your personal information, please refer to our Privacy Policy or contact us at info@vantage-leads.com.
11. Content You Submit
Some areas of the Site may permit you to post reviews, comments, photographs, or other materials (“User Content”). You retain ownership of your User Content, but by submitting it you grant us a worldwide, non-exclusive, royalty-free, perpetual, sublicensable license to use, reproduce, display, distribute, modify, and create derivative works from it for any purpose connected with operating or promoting our services.
By submitting User Content, you represent and warrant that:
- You own the content or have all necessary rights and permissions to submit it.
- Your content does not infringe any copyright, trademark, trade secret, or other intellectual property right.
- Your content is not defamatory, obscene, harassing, threatening, hateful, or otherwise unlawful.
- Your content does not invade anyone’s privacy or promote illegal acts.
We do not screen User Content prior to posting, but we reserve the right to monitor, edit, or remove it at our discretion without notice. We are not responsible or liable for User Content submitted by visitors.
12. Intellectual Property
All text, graphics, logos, images, videos, software, campaign creative, and other materials available on the Site are owned by us or our licensors and are protected by copyright, trademark, and other applicable intellectual property laws. You may view and access the Site for your internal business purposes only. Reproduction, republication, distribution, modification, or commercial exploitation of any Site content is prohibited without our prior written consent. Nothing in these Terms transfers ownership of our methods, campaigns, traffic sources, or systems to you.
13. Confidentiality
Pricing, volume commitments, filter configurations, delivery specifications, and other non-public information exchanged between us is confidential. Each party agrees not to disclose the other’s confidential information to any third party except to employees, advisors, or contractors who need it and are bound by comparable obligations, or as required by law.
14. Telephone and Text Message Consent (TCPA Notice)
By submitting your contact information (including a telephone number) through any form on the Site, you provide express written consent for Vantage Leads to contact you by telephone, prerecorded or artificial voice message, and text message (SMS/MMS), including those sent using automated technology, for marketing, informational, or service-related purposes relating to our lead generation services. This consent applies even if your number is registered on a federal or state Do Not Call list. Consent is not required as a condition of using the Site or purchasing services. Message frequency varies. Standard message and data rates may apply. Reply STOP to any text message to unsubscribe, or reply HELP for assistance. You may revoke consent at any time by emailing info@vantage-leads.com, by calling 615-882-1127, or by following the opt-out instructions provided in any communication.
15. Linking to Our Site
You may link to the Site’s homepage so long as the link is presented truthfully, does not falsely suggest endorsement or sponsorship by us, and does not damage our reputation. We may request the removal of any link at our sole discretion.
Framing, embedding within an iFrame, or otherwise altering the appearance of the Site is not permitted without prior written approval. Established organizations such as government agencies, search engines, and reputable news outlets may link to the Site without prior consent. All other parties should contact us before establishing a link.
16. Disclaimer of Warranties
THE SITE, ALL LEADS, AND ALL SERVICES PROVIDED THROUGH THEM ARE FURNISHED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT ALLOWED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site or lead delivery will be available without interruption, free from errors or defects, or free of viruses or other harmful components. We do not warrant that any consumer information contained in a Lead is accurate, complete, current, or that the consumer will respond, qualify, or transact. We do not provide legal advice, and nothing on the Site or in our communications constitutes legal advice regarding your telemarketing, privacy, or licensing obligations.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VANTAGE LEADS NOR ITS AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES — INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, DATA LOSS, REGULATORY PENALTIES, OR LOSS OF GOODWILL — ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, THE SERVICES, OR ANY LEAD, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our aggregate liability for any and all claims arising under these Terms shall not exceed the greater of one hundred dollars ($100) or the total amount you paid to us in the three (3) months preceding the event giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is asserted, including breach of contract, tort, negligence, strict liability, or otherwise.
Some jurisdictions do not permit certain limitations or exclusions; in such jurisdictions, the limitations above apply only to the extent permitted by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless Vantage Leads and its affiliates, officers, directors, members, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising from or related to your use of the Site or the Services, your use of or contact with any Lead, your calls, texts, emails, or other outreach to consumers, any alleged violation by you of the TCPA, Do Not Call rules, state telemarketing statutes, CAN-SPAM, or any privacy or consumer protection law, the goods or services you sell or perform for a consumer, your User Content, your breach of these Terms, or your infringement of any third-party right.
19. Suspension and Termination
We may, at our sole discretion and without prior notice, suspend or terminate your access to the Site or the Services at any time and for any reason, including any violation of these Terms, non-payment, or conduct that we reasonably believe creates legal or regulatory risk. Upon termination, you remain obligated to pay for all Leads delivered before termination. The provisions that by their nature should reasonably survive termination — including those relating to payment, restrictions on use of Leads, your compliance obligations, intellectual property, confidentiality, disclaimer of warranties, limitation of liability, indemnification, and governing law — will continue to apply after termination.
20. Governing Law and Dispute Resolution
These Terms are governed by and construed under the laws of the State of Tennessee, without regard to its conflict-of-law principles. The exclusive venue for any dispute arising under these Terms shall be in the state or federal courts located in Tennessee, except as set forth below.
Any claim, controversy, or dispute arising out of or related to these Terms, the Services, or your use of the Site — except for claims that may be brought in small claims court and claims for injunctive or equitable relief, including to protect confidential information or intellectual property — shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer or Commercial Arbitration Rules. Arbitration shall be conducted in Nashville, Tennessee, by a single arbitrator. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
You agree that any dispute will be brought on an individual basis only. You waive any right to participate in a class action, class arbitration, or any representative proceeding against Vantage Leads.
21. General Provisions
- Independent Parties: You and Vantage Leads are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship, and neither party may bind the other.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver: Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.
- Entire Agreement: These Terms, together with our Privacy Policy and any order, quote, or insertion order signed by both parties, constitute the complete agreement between you and us regarding the Site and the Services, and they supersede any prior agreements or communications. In the event of a conflict, a signed written agreement between us controls over these Terms.
- Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, or sale of business assets.
- Force Majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control, including outages of advertising platforms, carriers, or third-party delivery systems.
- Headings: Section headings are provided for convenience only and have no legal effect.
22. Contact Information
Questions about these Terms can be directed to:
Vantage Leads
Call Us: 615-882-1127
Email Us: info@vantage-leads.com
Based: Nashville, Tennessee
Website: vantage-leads.com
By using our website and services, you acknowledge that you have read and agree to these Terms and Conditions.